Cleveland City Hall reopens following 'cyber incident'; Building & Housing operations still impacted
Cleveland officials say its 'systems are not yet operational to accept payments or process permit, rental registry, or other Building & Housing applications.' Cleveland City Hall has reopened following a cyber incident, where its systems are not yet operational to process permit, rental registry, or other Building & Housing applications. The city has advised the public to wait until further notice to complete business at City Hall. While the closure of City Hall is a precautionary measure, many have questioned the security of their sensitive information during this incident. The full extent of the threat is currently under investigation. Cleveland EMS phone bases went down around 4 p.m. Sunday and did not return until 3 a.m., leaving a stressful and difficult job.
Opublikowany : tydzień temu za pomocą Dave DeNatale w Politics
Cleveland officials say its 'systems are not yet operational to accept payments or process permit, rental registry, or other Building & Housing applications.'
In a post on the city's social media platforms on Wednesday, Cleveland officials say its "systems are not yet operational to accept payments or process permit, rental registry, or other Building & Housing applications."
"We advise the public to wait until further notice to come to City Hall to do business with Building & Housing," the city added in its post.
"I definitely tried to come yesterday," Laron Fields told 3News while waiting to get a birth certificate. "I found out the building was closed. Kind of threw me off a little bit because I had to take care of the business yesterday."
Bill Doss told us he tried to come earlier this week to apply to start a trucking business, but inconveniently couldn't because the building was closed.
"The computer's been down, the phone's been down, just trying to get a hold of somebody, anybody, it's just been impossible," he said. "I'm missing work right now just to come down here. Not happy about that."
While city officials have not shared what the cyber incident is -- saying that could compromise their investigation -- some in the public are understanding of the shut down.
"If it's for the better of Cleveland, for our residents, then I support it," said Michael Brown.
But many have question about the security of their sensitive information in the midst of this cyber scare.
"How do you prevent it? Or can I protect my information?" Laron Fields asked. "So, it's like, how do y'all protect our information? I don't want somebody impersonating me or whatever."
According to a city spokesperson, the full extent of the threat is currently under investigation and the ongoing closure of City Hall was a precautionary measure. Cleveland officials say they identified "abnormalities in its IT environment" and took "precautionary actions to contain those abnormalities."
3News learned Cleveland EMS phone bases went down around 4 p.m. Sunday and did not return until 3 a.m. Monday morning. Christina Miller, the service's secretary, told us, "I can't imagine the mess dispatch had to deal with, as their job is already stressful and difficult." She added they were forced to do their job manually.